Why won’t my Echo connect to my Wi-Fi?

Should the problem have occurred after the device was already up and running, then here are a few things to try. 

The first is simply to reset the Echo itself. Do this by removing the power cord for a few seconds then replacing it once more. Sometimes this can clear out any confusion that might have happened, as can turning your router off and back on again.

If you’ve changed your password recently, then you’ll need to run through the setup routine again, as outlined in the linked article above. An Echo Show (pictured above) will tell you if it’s not connected to Wi-Fi by displaying the symbol with a line through it.

Turn off devices you aren’t using to free up bandwidth on your network. Move your device closer to your router and modem if it’s in a different room or blocked by an object. Make sure your device is away from sources of possible interference, such as microwave ovens or baby monitors. (Optional) Connect to your router’s 5GHz Wi-Fi frequency band (if it’s available). Many Wi-Fi devices only connect to the 2. 4 GHz band. If multiple devices use this band on your network, your network speed may be slower. You can connect to the less congested 5GHz band for better range and less interference.

Why is Alexa red and not working?

How do I get Alexa to stop flashing yellow?

Another thing you might see and wonder what’s going on, is when the light ring around your Echo is flashing yellow. This isn’t a problem: it indicates that you have received a message in your inbox. To clear this you can either check the Alexa app on your smartphone or say ‘Alexa, read my messages’.

How do I get Alexa to discover devices?

Next, set the device up in accordance to its manufacturer’s instructions. Make sure it’s connected to the same Wi-Fi network as your Echo (otherwise they won’t work), then check if there are any updates for the device.

With all this done, open the Alexa app on your phone and select Add Device from the menu. Then follow the prompts for the type of device you’re trying to connect, being sure to complete any specific instructions offered for that particular brand and model. Hopefully this should do the trick.

Why won’t Alexa play music from Spotify?

Martyn has been involved with tech ever since the arrival of his ZX Spectrum back in the early 80s. He covers iOS, Android, Windows and macOS, writing tutorials, buying guides and reviews for Macworld and its sister site Tech Advisor.